bejotot Account & Payment FAQ

If you forget your password, visit the login page and click the "Forgot your password?" link. Enter the email address or username associated with your bejotot account. We will send a password-reset link to your email. Click the link, create a new password, and confirm it. Your new password takes effect immediately. If you do not receive the reset email within a few minutes, check your spam folder or contact our support team. We respond in English and Indonesian.

During registration on bejotot, you provide a username, email address, password, and mobile number. We verify your email by sending a confirmation link. Before your first withdrawal, we request government-issued ID (passport or national ID) and proof of address (utility bill or bank statement). This is our Know Your Customer (KYC) process and complies with financial regulations in the jurisdictions we serve. KYC verification typically completes within a few hours. If you have questions about what documents we accept, contact our support team.

Log in to your bejotot account and navigate to Account Settings. From there, you can update your email, mobile number, and password. You can also manage notification preferences and view your transaction history. If you wish to pause activity on your account temporarily, contact our support team with your request. We can place a temporary hold on your account for a specified period. For permanent account closure, you must contact support and complete a formal request. Our team responds in English and Indonesian.

Yes, we at bejotot support deposits and withdrawals via online payment, e-wallet, mobile banking, and local payment virtual accounts. During deposit, select your bank and we will generate a unique virtual account number. Transfer the deposit amount to that number from your personal bank account. The deposit credits to your bejotot balance within standard banking hours. For withdrawals, we transfer funds back to the same bank account you used for deposit. Bank transfers settle within one to two business days. If your transfer does not credit within the expected window, contact our support team with your transaction reference number.

Withdrawal requests on bejotot are reviewed and processed subject to account verification and regulatory review windows. Withdrawals via online payment, e-wallet, and mobile banking are instant once approved. Bank transfers (local payment, online payment, e-wallet, mobile banking) settle within standard banking hours, typically one to two business days. If your account is new or if we detect unusual activity, we may place a temporary hold on your withdrawal for additional verification. We will notify you of any hold and the reason. Our support team can provide an update on your withdrawal status if you contact us with your transaction ID.

Free bets and free spins are promotional offers that may be available to new or existing users on bejotot. Free bets are credited to your account and can be used on sportsbook wagers (Liga 1, Piala AFF, Champions League, MotoGP, badminton). Free spins are credited for slot games and can be used on selected titles. Any promotional offer comes with terms that specify which games are eligible, how long the offer is valid, and whether winnings must be wagered before withdrawal. Promotional terms are displayed when you claim the offer. If you have questions about a specific promotion, contact our support team.

We at bejotot offer four main game categories. Our sportsbook covers football (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League), badminton, MotoGP, and esports (Mobile Legends, Free Fire, PUBG Mobile). Our live-dealer tables include blackjack, roulette, baccarat, Dragon Tiger, and Sic Bo with real dealers streamed live from certified studios. Our slot games include Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways. Each game category has its own rules and settlement process. Visit the game lobby to view odds, table limits, and game details before you start.

Our support team at bejotot handles inquiries in English and Indonesian. You can reach us via live chat during business hours or send an email to our support address. Our team responds to live chat messages within a few minutes and to emails within a few hours. If you have a question about game rules, account settings, payments, or any other aspect of bejotot, our multilingual team is ready to help. We aim to resolve most issues on first contact. For complex disputes, we may escalate your case to our management team.